Frequently Asked QuestionsMedBill Collections offers services that include billing, coding, claim submission, and accounts receivable management in healthcare services. This includes insurance detail confirmation, denied claims, and more – we facilitate your revenue cycle like a well-oiled machine
To get started with us, it’s very easy. All you need to do is complete the contact form on the website, call us at (+1) 714-464-6447, or email us at info@medbillcollections.net. To assist you and your practice, our team will guide you through the onboarding process and help identify your unique requirements so that we can use your data to set up an individualized and tailored plan.
Our working hours are from Monday to Friday starting from 9 am to 6 pm. We are, therefore, available to offer you the best support during these hours to address your billing concerns appropriately.
Yes, we are available on-demand for all those urgent needs in billing and coding conundrums. In case you come across a critical issue, do not hesitate to reach out to us and we’ll ensure your request is addressed with urgency.
Initially, we will require some basic practice information, provider’s information, patients’ demographics, and your billing structure. Once we have this, we are in a position to develop a range of services that would suit your needs.
Yes, we deal with insurance claims from all sorts of specialty clinics ranging from private practices, family medicine, internal medicine, etc. It does not matter whether you are a cardiologist a dermatologist or any specialist in a certain field, we can be of help to you without any hesitation.
Even if your practice is a cash-pay practice or is not an in-network provider with insurance carriers, we can help you. We offer services such as patient billing, collections, and financial reporting to help manage your practice’s revenue effectively.
The security of data is something we always pay a lot of attention to. At MedBill Collections, we have the most advanced encryption, security authorization, and compliance checks with HIPAA standards to guarantee that patient data is secured.
It is challenging to determine a precise timeframe as this depends on the details of your practice and the existing workload on the volume of claims; nevertheless, we must provide fast and accurate results. In most cases, improvement in the revenue cycle is likely to be detected in the first billing cycles after the implementation of the strategy.
Yes, we offer convenient ‘always on’ Internet access to your billing information. Our client portal is friendly and secure enough, and you can manage your financial information in it at any time you want.
Absolutely! For billing and other administrative work, we provide virtual assistant services. It can involve all necessary organizational aspects, from booking appointments or informal communication with patients to handling invoices or records.
Yes, indeed, we do customize our billing solutions based on the specialization of the medical practice, whether it is cardiology or dermatology practice. Our team is well versed with the various billing and coding that is required for these specialties hence making the processes efficient.
